Where does the money go?
The money raised goes directly to The Jason Foundation, Inc., a national leader in suicide prevention. For every dollar, ninety-seven cents goes towards program development and distribution. The Jason Foundation provides all programs and materials at no cost to the public. The mission of the foundation is dedicated to raising awareness and preventing youth and young adult suicide.
What if I can’t remember my login credentials?
Click the “Forget username or password” link to prompt a password reset.
Donations
Can I donate in memory or honor of someone?
Yes. While completing the donation form online, there is a section for their information.
How are individuals notified of a donation made in memory or honor of someone?
If you select an electronic tribute card, we will email the card to the email address you provide. Our email may be directed to a Spam or Junk folder, so please ask the recipient to check this folder. If you select a mailed tribute card, we will send the card to the mailing address provided. Please note that the card may take 2–4 weeks to arrive due to postal delays.
What if someone does not want to make an online donation — can a check be written?
Yes. Mail the check(s) to: 18 Volunteer Drive, Hendersonville, TN 37075.
* Make checks payable to “The Jason Foundation.” If supporting a participant, or in memory or honor of someone, add their name in the memo or on a separate note.
Registration
How do I get started?
To get started, you can click here or click the “Get Involved” button at the top of the page. In the dropdown menu, click “Create a Fundraiser Page.” After your Personal Fundraising page is set up, you will receive a confirmation email. Once you have created your Personal Fundraising page, follow the directions to here “Create Your Birthday or Anniversary Page.”
Fundraising
How do I publish my page and why should I publish it?
Once you have created and saved your Birthday or Anniversary page, click the “Publish Your Day” button in yellow at the top of the page. If you do not publish your page, it will not be visible in search results and can only be viewed by sharing your link.
How do I update my profile picture?
From your personal fundraising account page, select “Edit Profile” and browse, drag, or drop the photo you'd like to use.
Why are some donations not showing up on my Birthday or Anniversary page?
This can happen for a few reasons:
The supporter did not donate directly on your Birthday/Anniversary page, so it wasn’t linked. Contact us, and we can manually connect the donation if it was made within the platform.
The supporter chose the option to remain anonymous or not to be listed.
What is the difference between my Personal Fundraising page and my Birthday or Anniversary Page?
The Personal Fundraising page is your main account page, where donations go directly to the cause. Your Birthday or Anniversary page collects donations for your specific fundraiser.
How do I share my Birthday or Anniversary page by email or text?
From the “Create Birthday or Anniversary page” under your navigation panel, copy the blue link and send it via text or email.
Website and Online Fundraising
Is my information secure?
Yes. OneCause, the company that The Jason Foundation, Inc. uses, makes every effort to protect your information. They use encryption to ensure credit card information, passwords, and personal data are securely transmitted.
How are credit card numbers handled?
Credit card numbers are not stored in our database. During the donation process, the number is sent to a secure online processing terminal.