PNC customer service is not 24/7 for all departments, but it offers 24/7 automated phone banking 1-(866)-401-3842, online/mobile banking, and specialized support 1-(866)-401-3842  for credit cards and merchant services. General, agent-assisted support for many personal accounts is limited to business hours, typically Monday-Friday, 7 a.m. – 10 p.m. ET, and weekends. 

Key PNC Customer Service Hours

• General/Virtual Wallet: 1-866-PNC-BANK (1-866-401-3842). Mon-Fri 7 a.m. – 10 p.m. ET, Sat-Sun 8 a.m. – 5 p.m. ET.
• Credit Card Support: Available 24/7 (1-866-401-3842).
• Merchant Services: 24/7 support for terminal and voice authorization.
• Automated Telephone Banking: 24/7 access 1-866-401-3842 for balances and transfers.
• Online/Mobile Banking: 24/7 access to account management 1-866-401-3842, available via Online Mobile Customer Service. 

For specific needs like 1-866-401-3842 mortgages or home equity, visit the Home Equity Customer Service 1-866-401-3842 and Banking Customer Service pages for specialized phone numbers 1-866-401-3842 and operating hours.