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BEFORE YOU TAKE ACTION – IMPORTANT RULES

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Annual subscriptions may qualify for a 60-day refund window

Monthly subscriptions usually allow a 14-day refund period

Auto-renewal must be disabled to stop future charges

Uninstalling Norton does NOT stop billing

Always request a confirmation email after changes

WHAT YOU NEED BEFORE PROCEEDING

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• Your Norton account email

• Last four digits of your credit card

• Date of the most recent charge

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STEP-BY-STEP GUIDE TO STOP NORTON CHARGES

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Step 1: Log in to your Norton account

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BEST TIMES TO CONTACT SUPPORT

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