Double UP

FAQ’s

Tour d’Epicure Niagara:

I’m travelling far to participate this event - have any suggestions on where to stay? 
There are lots of place to stay in Niagara and we recommend booking early because the harvest season is a very busy one! We are working on securing discounts for you though at area hotels so stay tuned for more details on hotel options.


Can I have a guest join me for dinner at Jackson-Triggs? 
Yes! During your registration you can purchase a dinner ticket for your guest at the cost of $85. To help the culinary teams better prepare for dinner the deadline for refunds on dinner tickets is 1-week before event day. We’re sorry but refunds within 7 days of the event cannot be provided.


What's the Friday Night Creekside Dinner?
Start your Tour d'Epicure experience early with a spectacular dinner Creekside Estate Winery in Jordan (the county, not the country!). Meet fellow cyclists, enjoy a multi-course dinner with pairings in an intimate setting. During your registration you can purchase these dinner tickets for you and a guest at the cost of $85pp. To help the culinary teams better prepare for this dinner the deadline for refunds on dinner tickets is September 14th. Refunds within 7 days of the event cannot be provided.

Tour for Kids:

What’s the accommodations like in Alberta, Atlantic and Ontario?

Alberta: Accommodations Friday on night is camping at David Thompson Park Resort and cabins at Camp Kindle on Saturday night. Make sure you bring your tent, pillow and sleeping bag. There is a VERY limited indoor accommodation at David Thompson Park Resort, book early or cuddle with the coyotes.  During registration make sure you indicate who you’ll be sharing your cabin with.


Atlantic: Accommodations on Saturday night is at Brigadoon Village in the cabins where campers stay. Pack your pillow and sleeping bag and during registration make sure you indicate who you’ll be sharing your cabin with.


Ontario: Accommodation for Friday and Saturday nights is included in your 3 day registration with the option to purchase a room Thursday night at Trent University.  Rooms at Gzowski College include a double bed, night stands, wifi, desk air con and semi private bathroom shared with another bathroom mate.  During registration make sure you indicate who you’ll be sharing the double bed and bathroom with.

*A full list of FAQ’s including age requirements is available on the Tour for Kids website:  https://www.tourforkids.com/ontario/faq/

All events:

Do I need a helmet?  I just checked my bike and the chain is rusty – what do I do?

You totally need a helmet. No excuses. Hopefully you’ve been on your bike a few times before you arrive on event day and it’s been serviced and maintained.   Our mechanics will support you with minor repairs, but they aren’t miracle workers.  The cost of repairs is managed between yourself and our mechanics.


What if I can’t meet the minimum fundraising amount?

Riders who do not meet the minimum fundraising amount by the start of the event will be asked to provide their credit card information to cover the remainder.  For all events, you have until October 31st to complete your fundraising.  If, by this time you are still short we will contact you ahead of charging your credit car


What if I can’t ride the whole distance?
That’s why we have route support! If you have a mechanical issue, our mechanics will do their best to help fix the problem. If you are injured or tired, our medics team will observe you and then take you to the finish line.


Do I need a pledge form?
Only If you are collecting donations in cash and/or cheques from donors who are eligible for tax receipts. You may also enter these cash/cheque donations on your Fundraise & Thank you area of your account online that you created when you signed up for the event. This is the easiest and fastest way because when you submit them to us on event we will confirm them online and the donors will receive their tax receipts automatically.  Contact Andrea.Dinardo@ctcacf.org for a pledge form.


What is considered a receiptable donation?
Donations of cash/cheque/credit card made by an individual or a company over the amount of $20 will receive a tax receipt if all the required information has been provided to us either online or on a pledge form on event day.


What is NOT considered a receiptable donation?
Donations made by a Charitable Foundation or money collected from a communal fundraising effort such as a bake sale, lemonade stand, guess-how-many jar etc. Collective funds are not tax receiptable.


How do donors receive their tax receipts?
For donations made by donors directly online by credit card or paypal they are sent automatically and immediately via email. 
For donations made by cash/cheque and entered online as an offline donation but submitted on event day in person by yourself, the tax receipts are sent a few days post-event when our office can confirm them. Assuming all the correct information was provided online the tax receipt is issued via email to the address provided. 
For donations made by cash/cheque, submitted on event day but NOT entered online these take a little longer – upwards of 4 weeks post event for these manual entries. Provided all the correct and legible information has been provided on the pledge form the tax receipts are sent to the email address provided.


Can we fundraise as a team?
Each team member must raise the minimum fundraising amount, one team member cannot be the primary fundraiser and “cover” the fundraising for the rest of the team.  As a goal, your team’s fundraising should increase with each new member.  If a team member does not meet their fundraising minimum, we will request their credit card information.


Ugh, my jersey/t-shirt doesn’t fit, can I exchange it?
For sure, if they are available.  Once the event starts and everyone has their jersey/t-shirt/bibs, we’ll do our best to exchange your size. Please keep all the labels are attached to your original items if possible. Used items will not be exchanged.


What is the age requirement for riders?
For Tour d’Epicure Niagara our minimum age is 19 for cyclists and volunteers.


I have registered, but now can’t participate. What can I do?
Email:  contact@ctcacf.org as soon as you find out you can no longer participate in Double Up

  • For Tour d’Epicure:  You can receive a refund up to May 1st or roll it over to the next year's event. However, as of July 1st we don’t offer this donation option either and as of July 1st all registration fees will be absorbed by the event to pay for expenses already incurred.
  • For Tour for Kids:  You can receive a refund up to June 1st or roll your donations to next year’s event. If you’re an Early Bird with a personalized jersey, we ask you to cover the cost of the jersey ($90) regardless when you cancel your registration.

Do I need to fundraise?
Yes! All our events are fundraisers for childhood cancer awareness.  Tour for Kids supports camp programs, Tour d’Epicure supports necessary infrastructure programs at Camp Trillium and Knobby Tire Treks supports programs directly impacting children and their families.


What if I can’t ride the whole distance?
That’s why we have route support! If you have a mechanical issue, our mechanics will do their best to help fix the problem. If you are injured or tired, our medics team will check observe you and then take you to the finish line.


When are the routes announced?

Our team works on planning the route until hours before the event. Because of last minute construction notices, permit issues, forest fires and confirmation from wineries, we cannot post the final route until shortly before the event. Watch for update on the website, announcements on facebook and eblasts confirming the routes.