Frequently Asked Questions
How do I sign up?
Click the blue "Register Button" on the main page. If you haven't already, you'll need to create an account with One Cause/Great Feats using an email or social media account. Then follow the prompts to join a team, start a new team, or register as an individual. Enter your information and submit the registration form to get started!
Do I need to join a team?
No, you can register as an individual. Just click the blue "Register" button and select the "Register as an Individual" option. All are welcome!
How do I create a new team?
Once you complete your registration, you will see a button to "Set up your page". From there, it will take you to the "Manage My Page" area. (Note: You will also be able to create and manage your team page from this area as well.)
One of the tabs on the left will say "Create or Join a Team". Click that tab, find the team you want to join, or create your own team.
Once created, you will be able to invite people to join the team right when they register, or they can search for it and join later.
Where does the money go?
All funds raised at the Superhero 5K, 1 Mile Walk and Kids Dash for Down syndrome will help support programs at GiGi's Playhouse Down Syndrome Achievement Center-Quad Cities.
Covering fees in donations?
Every credit card transaction results in an additional processing fee. You have the option to help lower those fees for the Playhouse by covering it for your transaction.
How do I invite friends to participate?
After you've registered, click the "Manage My Page" option from the drop-down menu in the upper right corner (under profile picture). You'll see a list of tabs on the left-hand side of your screen, one of which is "Invite Friends to Join You". You can invite people via email, or through social media.
You can also share a link to the website through email or social media and people will be able to click and register.
Can I sign up with a paper registration?
Yes, you can contact our office at (309) 762-7529 to request a paper registration, or you can download and print a copy here.
When and where is packet pick-up?
Thursday, October 3rd 10 am – 7 pm at GiGi’s Playhouse
Friday, October 4th 10 am – 4 pm at GiGi’s Playhouse
Saturday, October 5th beginning at 7 am at the event
Location addresses can be found under the schedule tab
Can I walk the 5K portion?
The 5K portion of the morning is a competitive timed run. Those registered for the 5K will receive a chipped bib for timing purposes unless they have chosen “no” to that question when registering. Walking and strollers are allowed. Dogs and scooters are not allowed on the 5K route. They are allowed during the 1 Mile Walk portion of the event.
Will I get a shirt?
Everyone registered by September 15th is guaranteed a special 2019 Flash Themed Shirt. 5K participants receive a dry fit shirt while 1 Mile and Kids Dash participants receive a regular t-shirt. We do order extras in an effort to ensure every registered attendee receives a shirt.
Can I register the day of the event?
Yes, online registration closes at noon the day prior to the event. Walk up registrations at the event are welcome and allowed.
How can I support if I can’t attend?
Sorry you can’t enjoy the morning with us! We’d love to have your support in any of the following ways:
Make a donation to the event or a team
Donate an item or themed basket for the raffle
Become a sponsor of the event
Donate an item from our race wish list to help offset costs
Are volunteers needed?
Yes! This event is made possible thanks to many volunteers leading up to the event and the day of too!
If you have any questions not answered above, please feel free to call 309-762-7529 or send us an email at quadcities@gigisplayhouse.org.
Please note: This event is held rain or shine, and registration fees are non-refundable! Thank you for understanding!