Frequently Asked Questions
How do I sign up?
Click the "Register Button" on the main page. If you haven't already, you'll need to create an account with One Cause using an email or social media account. Then follow the prompts to join a team, start a new team, or register as an individual. Enter your information and submit the registration form to get started! (If you remember log in info from past years, you’ll see previous activity which is helpful.)
*If planning to register your family (husband, kids, grandparents, etc., you’ll want to do it all at once as the system does not allow you to go back and add registrations later. You would need to create a new account with a different email to do it later.
Do I need to join a team?
No, you can register as an individual. Just click the blue "Register" button and select the "Register as an Individual" option. All are welcome!
How do I create a new team?
Once you complete your registration, you will see a button to "Set up your page". From there, it will take you to the "Manage My Page" area. (Note: You will also be able to create and manage your team page from this area as well.)
One of the tabs on the left will say "Create or Join a Team". Click that tab, find the team you want to join, or create your own team.
Once created, you will be able to invite people to join the team right when they register, or they can search for it and join later.
Where does the money go?
All funds raised at the Superhero 5K, 1 Mile Walk and Kids Dash for Down syndrome will help support programs at GiGi's Playhouse Down Syndrome Achievement Center-Quad Cities. This year with COVID, we’ve seen the costs to provide programming increase due to take home kits, virtual platforms, and more. With your help we can continue to serve families and provide purposeful programs in-person and virtually.
Covering fees in donations?
Every credit card transaction results in an additional processing fee. You have the option to help lower those fees for the Playhouse by covering it for your transaction.
How do I invite friends to participate?
After you've registered, click the "Manage My Page" option from the drop-down menu in the upper right corner (under profile picture). You'll see a list of tabs on the left-hand side of your screen, one of which is "Invite Friends to Join You". You can invite people via email, or through social media.
You can also share a link to the website through email or social media and people will be able to click and register.
Can I sign up with a paper registration?
Yes, you can contact our office at (309) 762-7529 to request a paper registration form.
When and where is packet pick-up?
Thursday, October 1st 10 am – 7 pm at GiGi’s Playhouse
Friday, October 2nd 10 am – 4 pm at GiGi’s Playhouse
Saturday, October 3rd 8 am – 11 am at GiGi’s Playhouse
Address: 3906 38th Ave Moline, IL
How do I participate on October 3rd since the event is virtual?
Put on your event shirt, a GiGi’s shirt, or your favorite Superhero costume and get out in your neighborhood, city, community and run, walk, or dash. Take the kids to the park and let them dash! We hope you’ll use the opportunity to talk to others about GiGi’s and why you support the organization and our participants. We’ve included some talking points and a few cards to hand out in your packets.
Oh, and TAKE PICTURES! Post them on your social media outlets telling your friends what you’re doing and why. Tag GiGi’s in the posts/photos and encourage your friends to participate too.
Will I get a shirt?
Everyone registered by September 15th will have their shirt(s) available for pick up during the advertised pick-up times/dates or if requested they will be shipped to them. Those registered between September 15th and October 5th will have shirts available mid-October.
Can I register the day of the event?
Yes, registration will say open until the end of day Monday, October 5th so you can get one of the cool event shirts too! Shirts for everyone registered after September 15th will be available mid-October as mentioned above.
How can I support if I can’t participate?
Since the event is being held virtually so you can “participate” at any time. If you’d like a 2020 Teenage Mutant Ninja Turtles Themed T-Shirt go ahead and register!
If not, we’d love to have your support in any of the following ways:
Donate to the event or a team
Donate an item for the online raffle/auction
Become a sponsor of the event
Donate an item from our wish list
Volunteer to help the week of the event
See our recent blog post with additional information about raffle items needed.
Are volunteers needed?
Yes! This event is made possible thanks to many volunteers leading up to the event and the day of too!
If you’d like to help, please visit the volunteer sign-up here.
If you have any questions not answered above, please feel free to call 309-762-7529 or send us an email at quadcities@gigisplayhouse.org.
Visit the Facebook Event for up-to-date announcements!
Please note: This event is held rain or shine, and registration fees are non-refundable! We appreciate your support and understanding!