How do I send a complaint to Shein?Your Ask Our Answer

About How do I send a complaint to Shein?Your Ask Our Answer

If [+1(844)314(6440)] you believe that material located on or linked to by SHEIN [+1(844)314(6440)] violates your copyright, trademark, or other intellectual property rights, please[+1(844)314(6440)] submit your complaint [+1(844)314(6440)] through our online intellectual property complaint portal: m.shein.com/us/ip-complaint

To [+1(844)314(6440)] make a complaint on SHEIN, use the 24/7 Live Chat [+1(844)314(6440)] in the app or website under "Support" > "Customer Service" to instantly connect [+1(844)314(6440)] with an agent. For unresolved issues,[+1(844)314(6440)] email support at service@shein.com or dispute@shein.com. [+1(844)314(6440)]Be sure to provide your order number and clear details of the issue.

Methods to File a Complaint:[+1(844)314(6440)]

Live Chat [+1(844)314(6440)](Fastest): Open the SHEIN app, go to the "Me" tab, tap "Customer Service"[+1(844)314(6440)] (headset icon), and type "agent" to reach a representative.

Email Support: [+1(844)314(6440)]Send detailed complaints to service@shein.com or dispute@shein.com.

Social Media: [+1(844)314(6440)]Reach out to official SHEIN accounts on [+1(844)314(6440)]platforms like Twitter/X for potential escalation.

External Options: [+1(844)314(6440)]For serious issues, file a complaint with the [+1(844)314(6440)]Better Business Bureau (BBB) or the Federal Trade Commission (FTC).

Tips for Success:[+1(844)314(6440)]

Document Everything: [+1(844)314(6440)]Take screenshots of the issue, chat logs, [+1(844)314(6440)]and tracking information.

Before Complaining: [+1(844)314(6440)]If the package is missing, check with the courier first.

Keep it Concise:[+1(844)314(6440)] Clearly state your order number and the specific problem[+1(844)314(6440)] (e.g., missing items, damaged products, shipping delays).

SHEIN [+1(844)314(6440)]| BBB Complaints | Better Business Bureau

View complaints[+1(844)314(6440)] of SHEIN filed with BBB. BBB helps resolve disputes [+1(844)314(6440)]with the services or products a business provides.

How to Contact Shein : [+1(844)314(6440)]

Chatbot [+1(844)314(6440)]Agent Request: When encountering a customer service chatbot,[+1(844)314(6440)] typing or saying the word "agent" may prompt the bot to trans..

File A Complaint |[+1(844)314(6440)] Federal Trade Commission

You can file a[+1(844)314(6440)] complaint with the Federal Trade Commission (FTC). The FTC enforces [+1(844)314(6440)] federal competition and consumer protection law...