FREQUENTLY ASKED QUESTIONS​

GENERAL INFORMATION

1. Is there a registration fee?

Yes, there is a registration fee for either the 5K event or 1 Mile Fun Run. You will receive a MTGS 2024 race day shirt, medal, race bag and more with this fee!

2. Where does the money go?

The money raised from MTGS stays right here in Jacksonville community and benefits the Borland Groover Foundation, a 501(c)3 non-profit organization committed to enhancing the quality of life for every person affected by colon cancer and we’ve established enduring healthcare solutions. Our mission is to build a healthy and equitable community that is free from colon cancer through service, education, and empowerment.

3. Where does MTGS take place?

The event begins and ends Under the Fuller Warren Bridge, 715 Riverside Avenue., Jacksonville, FL 32204 USA.

4. Where should I park?

There are several options for parking including on street parking (where legal) and it's usually free on the weekends.

5. How long is MTGS?

The MTGS event has two options: a 5K (3.1 miles) or a 1 Mile Fun Run/Walk. Please view the course map here.

6. Are pets welcome at the walk?

Yes. As long as the animal is on a leash and is good with crowds and people you are able to bring your pet.

7. Is there a deadline to register online for MTGS?

Yes, please be sure to register online before Friday, April 12th at 11:59 PM. Registration will be available on the morning of the event.

8. Where do I check-in or register on the day of the event?

MTGS’s registration and packet pickup is located on the right side of the event space, near the start line.

10. Why is March To Get Screened being held in April?

Due to several holidays, spring breaks, and other community events taking place in Jacksonville, we have chosen to reschedule our event for April this year. Your understanding is greatly appreciated!

11. Are strollers, wagons, or animals allowed at the event?

Yes! Please be sure that your dog is on a leash at all times.

12. What do I do if I have a question that is not answered here?

Please feel free to contact the MTGS Committee Members at mtgs@borlandgroover.com.

DONATIONS

1. How do I make a donation with a check/cash and not a credit card?

Make the check out to Borland Groover Foundation and in the memo section write the person/team you would like your donation to be credited to and mail it to:

The Borland Groover Foundation
ATN: MTGS
4800 Belfort Road
Jacksonville, FL 32256

REGISTRATION

1. Is there a registration fee?

Yes, there is a registration fee for either the 5K event or 1 Mile Fun Run. You will receive a MTGS 2024 race day shirt, medal, race bag and more with this fee!

2. How do I register online?

To register you can click here or click the "Register Now" button at the top of the page. You will be taken through the process to register including if you want to start a team, join a team or register as an individual. Once registered you will receive a confirmation email that includes your personalized fundraising link.

3. If someone registered for MTGS as an individual, can they still join a team?

Yes, pre-registered walkers can still be a part of a team. Simply email us at mtgs@borlandgroover.com with the walker's name and email and the team they wish to be a part of.

4. Is there a deadline for the race day packet pickup at a 1st Place Sport location?

Yes, you may register for MTGS and select a 1st Place Sports location to pick up your race bag until Wednesday, April 10th, at 11:59 PM. Registration after this time will pick up their race day bags at the event, on Sunday, April 14th.

4. Is there a deadline to register online for MTGS?

Yes, please be sure to register online before Friday, April 12th at 11:59 PM. Registration will be available on the morning of the event.

FUNDRAISING

1. Is there a minimum amount I need to fundraise in order to participate?

No. There is no minimum fundraising goal in order to participate in MTGS. We will gratefully accept any amount and all the funds raised go to support the programs and services of the Borland Groover Foundation.

2. What should I do to fundraise for MTGS?

We have a whole page dedicated to helping you fundraise including toolkits and tips. To check out these tips and toolkits just click here.

WEBSITE AND ONLINE FUNDRAISING

1. Are there advantages to fundraising online?

Yes. The MTGS website is packed with features to help you achieve your fundraising goals. Some of the features are:

·       Your personal (and team) pages provide some powerful tools to make fundraising easy.

·       Each donation appears on your page automatically. This helps you track the progress and encourages your supporters to help you reach your goal.

·       Friends and family can go to your page and support your efforts quickly and easily.

·       Automated acknowledgement messages are sent to all your online donors.

2. I forgot my username and/or password. How can I find out what they are?

Just send an email to mtgs@borlandgroover.com and we will be happy to have your log in information sent to you (this is for registered participants only).

3. How can I see who has donated to me?

Log into your participant center. Hover over your name, choose "View My Page” option on the right-side navigation. From there click the "My Team Page" on the left side under your picture. Scroll down to the middle of the page and select “Donors.” There you will see who has donated and who needs to be thanked.

4. Why aren't cash and check donations I've raised showing up on my page?

Though donations made from credit cards instantly show up on your fundraising page, cash and checks have to be turned into the BGF office and logged before they will show up on your fundraising page.

5. All of my donors are not showing up on the scrolling leaderboard. Why?

This happens for a few reasons:

·       As your supporter made a donation and they didn't donate directly to your page and so it wasn't linked to your personalized page. Just reach out to the MTGS Committee Members and they will be able to connect that donation to your page.

·       As your supporter made a donation, they chose the option to not be listed on your scrolling leaderboard.

·       The donor scroll can sometimes take up to an hour to refresh during peak traffic times.

6. Is my information secure?

Yes. OneCause, the company that MTGS uses to store your data, makes every effort to protect your information. They use encryption techniques to make sure that credit card information, passwords, and personal information travel securely over the internet.

7. How are credit card numbers handled?

Credit card numbers are not stored in our database. During the donation process, we send the credit card number to an online processing terminal using a secure connection.

TEAM QUESTIONS

1. What does it mean to have a team?

A team is a group of co-workers, fellow students, church members, friends, and/or family members that register and raise funds and awareness for persons living with colon cancer and those at risk.

2. How can I promote MTGS to my company, organization, congregation or school?

We suggest doing one or ALL of the following:

·       Form a team committee and enlist co-workers, friends, or family members to help get the word out to more people.

·       Send out emails with your personalized MTGS link.

·       Put up flyers in common areas of your office (cafeterias, lobbies, elevators, etc.).​

·       Ask to take a few minutes during a team meeting or zoom call to talk about the event and encourage people to join your team.

·       Ask your boss, teach or pastor to write a personal appeal (note) to all encouraging participation.

·       Follow up with your team about fundraising goals and efforts.