Walk to Remember

Walk to Remember FAQs


 Can I restart my team from last year?

Unfortunately, because we have a new registration package, we were not able to load the previous years' team data. We hope you will find the new software easier and more fun to use.


 What is the difference between registering as an individual and creating a team?

There is power in numbers, walkers are motivated to join when they see that their peers are participating.  Creating a team tracks your family and friends in one area.  The team captain will know when someone registers or makes a donation.  


 What are the responsibilities of a Team Captain?

Team Captains are responsible for recruiting friends, family and colleagues to help raise funds for the cause. Resources and ideas on how to make your team successful are available. Team Captains also have the most important job of all: ensuring everyone is motivated and having fun!


My registration is not appearing in my team total, why?

​Registration fees are tracked separately from donations.  Only donations will appear on your team page.

 Is my credit card information secure?

Yes.  The OneCause platform is PCI-compliant and transactions are performed across a secure gateway.  


 Is this donation tax deductible?

The tax deduction is limited to the excess of the contribution over the fair market value of any items received in exchange for the donation (admission to the Zoo and a face mask).


 Where do the funds go?

Proceeds from this event benefit services such as bereavement, expressive therapies, pediatric services and other unreimbursed services. It is these services and others that allow Hospice of the Western Reserve stand apart from other hospice programs.


Can I call you with my registration? What if I have a question?

You can call in your registration information with a credit card.  Registration can also be done online at hospicewr.org/wtr or by mail.  


Will there be early pick up for wristbands and face masks?

Unfortunately, due to COVID-19 restrictions there will not be early pick-up locations this year.  Accommodations will be made for larger teams.  


 Will any type of refreshments be provided?

Bottled water will be available on the walk route at designated locations.  Restaurants and snacks are also available from Zoo vendors.  Please refer to the zoo map for locations.