AIDS WALK Charlotte 2024

FREQUENTLY ASKED QUESTIONS

GENERAL INFORMATION

1. Is there a registration fee?

No, there is not a registration fee but to receive an official AIDS WALK Charlotte t-shirt a minimum of $35 needs to be raised.

2. Where does the money go?

The money raised from AIDS WALK Charlotte stays right here in Charlotte and benefits RAIN, one of the largest HIV nonprofits in the Carolinas. The mission of RAIN is to empower persons living with HIV and those at risk to be healthy and stigma free.

3. Where does AIDS WALK Charlotte take place?

The walk begins and ends at the Truist Field, which is located at 324 S. Mint Street, Charlotte, NC 28202.

4. Where should I park?

We recommend parking at the Mint Street Parking Garage - 410 S. Mint Street, Charlotte, NC 28202.

5. How long is AIDS WALK Charlotte?

AIDS WALK Charlotte is roughly a two mile walk and takes the average person 30 minutes to complete.

6. Are pets welcome at the walk?

Yes. As long as the animal is on a leash and is good with crowds and people you are able to bring your pet (no pets are allowed inside the atrium).

7. Is there a deadline to register for AIDS WALK Charlotte?

No. You can register for AIDS WALK Charlotte 24 hours a day by visiting our website.

8. Where do I check in or register the day of the walk?

AIDS WALK Charlotte's check in and registration is located inside the main entrance of Truist Field .

9. What if I want to have some walk promotional materials?

Please fill out the online form to have materials mailed to you.

10. What do I do if I have a question that is not answered here?

Please feel free to contact Savannah Lawing at s.lawing@carolinarain.org or (704) 726-0983.

DONATIONS

1. How do I make a donation with a check/cash and not a credit card?

Make the check out to AIDS WALK Charlotte and in the memo section write the person/team you would like your donation to be credited to and mail it to:

AIDS WALK Charlotte
601 E. 5th Street, Suite 470
Charlotte, NC 28202

2. What is a matching gift?

A matching gift is a benefit offered by lots of companies to encourage charitable giving among their employees. You can do a quick search by clicking here to see if your employer participates in a matching gift program.

REGISTRATION

1. Is there a registration fee?

No, there is no registration fee but to receive an official AIDS WALK Charlotte t-shirt a minimum of $35 needs to be raised.

2. How do I register online?

To register you can click here or click the "Register Now" button at the top of the page. You will be taken through the process to register including if you want to start a team, join a team or register as an individual. Once registered you will receive a confirmation email that includes your personalized fundraising link.

3. If someone registered for AIDS WALK Charlotte as an individual, can they still join a team?

Yes, pre-registered walkers can still be a part of a team. Simply  email us at events@carolinarain.org with the walker's name and email and the team they wish to be a part of.

4. Is there a deadline to register for AIDS WALK Charlotte?

No. You can register for AIDS WALK Charlotte 24 hours a day by visiting our website.

FUNDRAISING

1. Is there a minimum amount I need to fundraise in order to walk?

No. There is no minimum fundraising goal in order to participate in AIDS WALK Charlotte. We will gratefully accept any amount and all of the funds raised go to support the programs and services of RAIN. There are
incentives for different fundraising levels like to receive a t-shirt you have to raise a minimum of $35.

2. What should I do to fundraise for AIDS WALK Charlotte?

We have a whole page dedicated to helping you fundraise including toolkits and tips. To check out these tips and toolkits just click here.

3. Is there a minimum amount I need to fundraise in order to walk?

No. There is no minimum fundraising goal in order to participate in AIDS WALK Charlotte. We will gratefully accept any amount and all of the funds raised go to support the programs and services of RAIN. There are
incentives for different fundraising levels like to receive a t-shirt you have to raise a minimum of $35.

WEBSITE AND ONLINE FUNDRAISING

1. Are there advantages to fundraising online?

Yes. The AIDS WALK Charlotte website is packed with features to help you achieve your fundraising goals. Some of the features are:

  • Your personal (and team) pages provide some powerful tools to make fundraising easy.
  • Each donation appears on your page automatically. This helps you track the progress and encourages your supporters to help you reach your goal.
  • Friends and family can go to your page and support your efforts quickly and easily.
  • Automated acknowledgement messages are sent to all your online donors.

2. I forgot my username and/or password. How can I find out what they are?

Just send an email to events@carolinarain.org and we will be happy to have your log in information sent to you (this is for registered walkers only).

How can I see who has donated to me?

Log into your participant center and choose "Raise at least $___" option on the left side navigation. From there click the "Thank Your Donors" tab. You will see who has donated and who needs to be thanked.

Why aren't cash and check donations I've raised showing up on my page?

Though donations made from credit cards instantly show up on your fundraising page, cash and checks have to be turned into the RAIN office and logged before they will show up on your fundraising page.

All of my donors are not showing up on the scrolling leaderboard. Why?

This happens for a few reasons:

  • As your supporter made a donation they didn't donate directly to your page and so it wasn't link to your personalized page. Just reach out to and he will be able to connect that donation to your page.
  • As your supporter made a donation they chose the option to not be listed on your scrolling leaderboard.
  • The donor scroll can sometimes take up to an hour to refresh during peak traffic times.

Is my information secure?

Yes. OneCause, the company that AIDS WALK Charlotte uses to store your data, makes every effort to protect your information. They use encryption techniques to make sure that credit card information, passwords, and personal information travel securely over the internet.

How are credit card numbers handled?

Credit card numbers are not stored in our database. During the donation process, we send the credit card number to an online processing terminal using a secure connection.

TEAM QUESTIONS

What does it mean to have a team?

A team is a group of co-workers, fellow students, church members, friends, and/or family members that register and raise money for persons living with HIV and those at risk.

How can I promote AIDS WALK Charlotte to my company, organization, congregation or school?

We suggest doing one or ALL of the following:

  • Form a team committee and enlist co-workers, friends or family members to help get the word out to more people.
  • Send out emails with your personalized AIDS WALK Charlotte link.
  • Put up flyers in common areas of your office (cafeterias, lobbies, elevators, etc.).​
  • Ask to take a few minutes during a team meeting or zoom call to talk about the walk and encourage people to join your team.
  • Ask your boss, teach or pastor to write a personal appeal (note) to all encouraging participation.
  • Follow up with your team about fundraising goals and efforts.